FCS pre-sales questions and support

Admin

Administrator
Staff member
Forum Comments System pre-sales questions and support thread.
 
Last edited:

HAIM

New member
1. Does comment system support 3rd-party addons like AMS? Is there any plans to do that in future, maybe as a different branch of the addon?
2. In my understanding there is only 1 "level" of comments, right? There is no way to comment on comments like in this addon?
 
1 Comment
A
Admin commented
1. AMS, if I think the same add-on as you do, I believe it has it's own comments.
2. First level are regular replies, second level are comments. In more details it is explained in FAQ. I recommend to read the whole FCS User Manual - Introduction.
 

ZaurieL

UW Member
SBX
Hi @Admin

Currently I have an active license of FCS (and the other addons via the Super Box) but, wanting to download the latest FCS version, I accidentally "purchased" another FCS license. I put it in quotes because it has a "Get Free" button. Only when I arrived to my licenses page is where I realized my mistake.

I didn't enter the missing license information yet, but does it mean I will be charged twice for the addon? If so, can you please revert this purchase/license?

Thanks in advance
 
1 Comment
A
Admin commented
Will look into it asap.
 

Admin

Administrator
Staff member
Hi @Admin

Currently I have an active license of FCS (and the other addons via the Super Box) but, wanting to download the latest FCS version, I accidentally "purchased" another FCS license. I put it in quotes because it has a "Get Free" button. Only when I arrived to my licenses page is where I realized my mistake.

I didn't enter the missing license information yet, but does it mean I will be charged twice for the addon? If so, can you please revert this purchase/license?

Thanks in advance
Hi,
because it is free, you were not charged anything. But you shouldn't "buy" free licence always when you need to download the latest version. Just go to your licenses and download it from there:

1596868755333.png
 
1 Comment
Z
ZaurieL commented
Thanks for your support (y)
 

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